Let's chat? Here's how to reach me
Patrice Bouffard, Quebec travel agent — on-ground in Roatán, Honduras 365 days per year. Three fast ways to reach me, whichever you prefer. Replies in English, French or Spanish, often in under 30 minutes during business hours (Eastern Time).
Which channel for your situation
Not all channels are equal for what you need. Quick guide:
💬 To plan your Roatán trip
Messenger is #1 — that's where I live professionally. Often under 30 minutes during business hours (Eastern Time). I can send photos, links, package comparisons, etc. If you're planning a Roatán trip, want a guided excursion, or wonder how to book your flights and all-inclusive — it's Messenger.
📞 For complex questions (15+ min)
Phone is perfect for families with multiple people, group trips, or if you want me to explain the difference between Sunwing packages, WestJet, and direct Air Canada + Airbnb. A real conversation often beats 20 written exchanges.
📲 For traveling clients
WhatsApp is best if you're already in Roatán or in transit. It's free over Wi-Fi (all hotels have it), and I have dedicated notifications that wake me if you message at night in case of emergency.
✉️ For documents and invoicing
Email still works best for: booking confirmation, flight tickets, passport scans, invoices, detailed quotes. Everything that needs to stay archived.
Roatan Quebecois — a family agency
Roatan Québécois is operated by Patrice Bouffard, Quebec travel agent and permanent resident of Roatán (Honduras) for several years. The agency also operates under sister brands Sud Tout Inclus (all-inclusive trips to the South), Roatan Insiders (English version), and Roatan Day (cruise passengers).
- 📍 Island office: West Bay, Roatán, Islas de la Bahía, Honduras
- 🇨🇦 Markets served: Quebec, Ontario, and French-speaking Canada (B2C) · Canadian travel agencies (B2B)
- 🗣️ Languages: French (Quebec) · English · Spanish
- ⏰ Hours: 7 days/week, 8 AM to 9 PM Eastern Time (UTC−5) — Roatán does not observe daylight saving
The 3 main categories of inquiries
Guided Excursions
West Bay snorkeling (Wed), island tour + brewery (Fri), Pigeon Cay (Sat). You choose, I handle the rest.
All-Inclusive Hotels West Bay
Infinity Bay, Mayan Princess, Henry Morgan, Fantasy Island. I know each resort and negotiate your best rate.
Flight + All-Inclusive Package
Air Canada (new Dec 12 2026), Sunwing, WestJet, or flight-only + Airbnb. I compare and find your best combo — just message me.
Emergency numbers on-ground
For clients already traveling in Roatán: My WhatsApp is the most reliable way to reach me fast, any hour. Phone roaming is expensive — use your hotel's Wi-Fi.
- 📲 Patrice's WhatsApp: +504 3327 5203
- 🚨 Local emergencies in Roatán: 911 (police), 195 (ambulance)
- 🏥 Recommended private hospital: Cemesa Roatán (French Harbour)
- 🛂 Canadian Embassy Tegucigalpa: +504 2232-4551
Policies and terms
Privacy Policy
How I collect and protect your information — personal data, cookies, tracking, third-party sharing.
Terms of Use
Booking terms, payments, cancellations, liability limitations, intellectual property.
About Patrice
My journey from Quebec to Roatán, my certifications (divemaster, travel agent), and sister brands.